Meeting Notes and Internal Communication

Writing for Internal Audiences

Meeting Notes

Effective meeting notes capture decisions, action items, and key discussion points—not everything that was said.

• Record: Date, attendees, agenda items covered


• Focus on: Decisions made, action items (who does what by when), key points raised


• Skip: General discussion, tangents, personal opinions


• Distribute within 24 hours while memory is fresh

Slack and Teams Messages

• Use threads to keep conversations organized


• Be clear about whether something is FYI or requires action


• Use @mentions thoughtfully—only tag people who need to see it


• Save long or complex topics for email or documents